Growth & Customer Success Manager

Own the Outcome. Drive the Growth. Be the Strategist | About Measure Marketing Results Inc.

At Measure Marketing Results Inc., we don’t just run campaigns — we build revenue engines for B2B organizations.

As a Great Place to Work® in Canada Certified company, we are proud of our high-performance, accountable, and collaborative culture. We believe autonomy fuels excellence, strategy drives growth, and outcomes matter.

We are hiring a Growth & Customer Success Manager to join our in-office team in Oakville, ON. This is not a passive account management role. This is for someone who wants to own performance, influence strategy, and drive measurable impact for North American B2B clients.

The Role: Strategic Owner of Growth

You are the strategic lead and primary point of contact for your B2B client portfolio. You bridge vision and execution — aligning client business objectives with integrated digital growth strategies.

You will:

• Own client relationships from onboarding through long-term growth
• Build and refine integrated strategies across SEO, Paid Media (Google, Meta, LinkedIn), Content, Web, and Marketing Automation
• Lead bi-weekly or monthly performance reviews grounded in data, insights, and ROI clarity
• Translate analytics into executive-level conversations and strategic direction
• Collaborate closely with SEO, Paid Media, and Creative teams to ensure flawless execution
• Manage budgets, KPIs, timelines, and performance targets
• Identify upsell and expansion opportunities aligned with client growth goals
• Take accountability for results — pivoting strategy when data demands it

This role sits at the intersection of strategy, performance, and client leadership.

Who You Are

You are not a task manager — you are a growth driver.

You likely have:

• 3–5+ years in a client-facing account management or customer success role within a marketing agency
• Hands-on experience with SEO, Paid Media, and analytics platforms
• Experience working with North American B2B clients and understanding executive-level ROI expectations
• Confidence in managing multiple accounts without sacrificing strategic depth
• Strong analytical instincts and comfort leading data-driven conversations
• The ability to prioritize impact over activity
• A proactive, ownership-driven mindset
• Comfort working in an autonomous, performance-based environment
• A natural ability to align teams around outcomes

You care deeply about results — and it shows in the growth your clients achieve.

Must-Haves

• 3–5 years of agency experience with full client ownership
• Minimum 2 years of hands-on experience in SEO, Paid Ads, and/or analytics
• Experience managing marketing budgets and performance reporting
• Strong understanding of full-funnel B2B growth strategy
• Excellent written and verbal English communication skills
• Eligible to work full-time in Canada
• Ability to commute daily to our Oakville, ON office (this is an in-office position)

What You Get:

• Competitive base salary + performance incentives
• Clear and structured growth path within the Growth Team
• Medical and dental benefits
• Ongoing training and professional development
• A high-autonomy environment backed by strong leadership support
• A team culture rooted in excellence, empathy, and execution